LEGAL STATEMENT & PRIVACY POLICY This website belongs to PRECIOUS TIME TRAVEL & DESTINATIONS LTD. (hereinafter referred to as PRECIOUS TIME) a legally constituted British travel agency, based at Stagg House, The Chipping, Wotton-Under-Edge, Gloucestershire, GL12 7AD, Company number: 9487417, granted by and registered at Companies House, March 2015 by Marianne Tucker.

PRECIOUS TIME shall be able to offer accommodation services, transfer, excursion, ticket, group special offers, car rental and other destination services (Collectively referred to as “travel services”) through PRECIOUS TIME website (www.ptt.ptt.precioustimetravel.co.uk), subject to established contract conditions and general conditions stated on the web and according to prices and cancellation conditions displayed when making each reservation, depending on prevailing conditions, availability and other factors.

PRECIOUS TIME travel services shall be sold exclusively to travel organizers (hereinafter referred as CLIENT) and by visiting, using or ordering from the website www.ptt.ptt.precioustimetravel.co.uk, the CLIENT expressly consents and agrees to be bound by PRECIOUS TIME Terms and Conditions, legal statement and privacy policy, and to follow all applicable laws and regulations governing this website and reservation transacted via PRECIOUS TIME website. The website will inform the CLIENT about the procedure for making reservations.

This legal statement and privacy policy is an integral part of our website, which cannot be separated from the general contracting conditions, operations or reservations. The use of our website indicates complete acceptance, without exclusion, of the conditions contained in these clauses and is proof of express consent to contract the service booked. Therefore, any booking that the CLIENT makes through this website is conditional on the CLIENT accepting these General Terms and Conditions and the legal statement and privacy policy (the “Terms and Conditions”).

The CLIENT hereby shall commit to:

Only use the website to make legitimate enquiries or bookings for the CLIENT or any other person for whom the CLIENT is legally authorized to act.

Warrant that its user of the codes will be at least 18 years of age or over and have legal capacity to use the PRECIOUS TIME site and to create a legally binding contract for the CLIENT.

Warrant that all personal information submitted during the bookings process will be correct and CLIENT accepts financial responsibility for all transactions made under CLIENT name or account.

The CLIENT shall not:

Post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other.

Make any other unauthorised, false or fraudulent booking; use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means.

Deface, alter or interfere with the appearance and layout of this website or the underlying software code.

Take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure.

Without prejudice to any of PRECIOUS TIME other rights, PRECIOUS TIME reserves the right to deny the access to this website and/or cancel the bookings wherever and whenever PRECIOUS TIME believes (in PRECIOUS TIME absolute discretion) that the CLIENT is in breach of any of the PRECIOUS TIME Terms and Conditions and Privacy policy.


PRECIOUS TIME agrees to protect the personal data and to manage that personal data properly as an important duty for PRECIOUS TIME.

During the application and registration as a CLIENT in PRECIOUS TIME, the CLIENT may disclose company data and personal data regarding the User who will represent the CLIENT and will receive necessary access codes from PRECIOUS TIME website. The CLIENT hereby commits to be responsible for the management and administration of said access codes, and accepts financial responsibility for all transactions made under CLIENT name or account.

The personal information that PRECIOUS TIME may collect from the service supplier, as well as any personal data which, in the use of this system, the CLIENT may disclose to PRECIOUS TIME shall be understood as obtained, treated and transmitted with strict observation of and in total compliance. The CLIENT hereby commits to provide accurate data and updated it if necessary in such a way as to give a true picture of the current situation of the final consumer.

The CLIENT hereby warrants that it has all the necessary consents and authorisation from the data subject for the transfer of such personal data to PRECIOUS TIME and authorizes PRECIOUS TIME to proceed with all the subsequent transfers of data in order to complete the request and booking of the travel services. PRECIOUS TIME and the CLIENT shall undertake to observe professional secrecy regarding such data, even where the booking has been cancelled or performed and to ensure that the staff performing the services is abided by the aforementioned obligation.

PRECIOUS TIME and the CLIENT shall state and guarantee that they have installed the technical and operational security measures that guarantee the security of personal data and prevent its lteration, loss, mishandling and/or unauthorised access thereto, bearing in mind the status of technology, the nature of stored data and risks to which it is exposed.

The CLIENT hereby gives express consent to allow the incorporation of any data provided to the files of existing personal data in PRECIOUS TIME LTD. and to the treatment of such for the purpose of management, administration, mediation and contracting of the services offered by PRECIOUS TIME, the management of the bookings and the collection of products and services through PRECIOUS TIME, call centres; the management of incidences and/or statistics.

The Person in charge of these files is: PRECIOUS TIME LTD with company address at Precious Time Travel & Destinations Ltd. 1st Floor 2 Woodberry Grove Finchley London N12 0DR ENGLAND

Company number: 9487417

PRECIOUS TIME and the CLIENT specifically undertake the following in the event that they have access to any personal data:

To ensure that the data is stored by means of the legally required technical and organisational security measures that guarantee the security thereof, avoiding its unauthorised alteration, loss, processing or access, pursuant to the state of technology from time to time, the nature of the data and the possible risks that it is exposed to. To only use or apply the data to perform the agreed services and to achieve the agreed purposes.

Not to pass on such data to other parties, not even for the purpose of safekeeping, nor any similar texts, assessments or processes mentioned above, nor to copy or reproduce part or all of the information, results or lists thereof.

To ensure that the data is only handled by employees who need it to perform the services and any third parties that information is revealed to must be bound to abide by the confidentiality obligation.

Once the services have been provided, they undertake to destroy such data or return it thereto, along with any supports or documents containing such information and they must not retain any copy whatsoever thereof.

The CLIENT hereby authorizes PRECIOUS TIME to disclose final consumer’s information to third parties for the sole purposes of completing the final consumer’s reservation and of associated administration.

Any data thus collected on this website may be transmitted to those entities that must be involved in order to contract the requested services.

Where the final consumer’s stay or travel services are provided/rendered outside the European Economic Area (EEA) or out of the scope of the U.S.-European Union Safe Harbor Framework, controls on data protection may not be as strong as the legal requirements in PDPR. Therefore, the CLIENT also explicitly authorizes PRECIOUS TIME to pass that information to any service supplier located in countries which do not provide a level of protection comparable to that provided by this PDPR, for the purpose of processing the booking request. Nevertheless, PRECIOUS TIME will not pass any information on to any person not directly responsible for travel arrangements.

In the event of a breach of these commitments or by the CLIENT as data controller, including by its employees or, as the case may be, by any contracted third parties, the CLIENT shall be considered responsible for the controlling/processing thereof and specifically fully accepts all responsibility and liability for any claims against PRECIOUS TIME due to any kind of administrative sanctions being imposed by the relevant authorities, as well as any damages or losses in judicial or non-judicial proceedings brought against PRECIOUS TIME including, in any case, the costs of the fees payable to Legal Counsel, Court Liaisons or any other professionals, and such breach of contract by the CLIENT of that stated in this clause shall also be specifically considered just cause for early termination of the rendered services.



Confidential information shall be deemed as any information or data, whether or not it has been drawn up in hard or soft copy or in any other form that is already in use or that could be invented in the future, which each party notifies or provides to the other or that the latter may have access to with or without the knowledge and/or express consent of the other party.

Therefore, confidential information shall be deemed as the following and will include, but not be limited to any data bases and prototypes created from the documents provided, proprietary management software, computer system passwords, information on users, telephone numbers, fax numbers, email addresses, addresses of offices, agencies, departments and headquarters, computer programs, copies, routines, sources, functional and organisational analysis, know-how, formulae, processes, ideas, inventions (whether patentable or not), financial data and development plans, strategies, the contents of any bids that may be made and any other supporting documents, data or material belonging to PRECIOUS TIME or available in its website that the CLIENT may have access to, telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other information related to the final consumer which the accommodation establishment or service supplier may need access to for the sole purpose of completing CLIENT reservation and for the purposes of associated administration.

Under no circumstances may the following be considered as confidential information:

Any information that is contained in public bibliography or that may become public knowledge, unless it becomes public knowledge due to a breach of the agreement by one of the parties.

Any information or know-how provided by third parties.

When disclosure is required by law.

Disclosure of any information at the request of Courts or Tribunals.

Information referring to economic data or any other kind that must be submitted to the State, local or autonomous authorities due to tax or labour requirements and administrative contracts.


Total or partial disclosure of any of the confidential information to which the CLIENT may have access to third party individuals or companies by means of contracting and performance of its services shall be expressly prohibited.

The CLIENT guarantees that its employees, customers, suppliers, sub-contractors and any other parties related to the agreements between PRECIOUS TIME and the CLIENT fulfil the confidentiality commitments contained in this document.

The required measures must be adopted for such purpose and the CLIENT shall be responsible for any claim or damages caused by the non-fulfilment of this obligation.

The CLIENT undertakes to fulfil these confidentiality commitments from the date this agreement is signed and to continue to do so whether the relationship between the parties is in force or not. OWNERSHIP AND OTHER RIGHTS


The CLIENT acknowledges and agrees that any element and intellectual property rights pertaining thereto (including without limitation all commercial names, trade names, copyrights, logos, patents, trademarks, service marks and trade secrets) in PRECIOUS TIME website (including without limitation its terms and conditions, rules, policies and operating procedures, and PRECIOUS TIME’s Confidential Information -as defined above-), received or acceded are the exclusive property of PRECIOUS TIME or its suppliers.

The CLIENT acknowledges and agrees that, except hereby stated, they shall not acquire any right or interest in the information or data acceded and that PRECIOUS TIME shall remain the sole owner of the information or data including, but not limited to, all patent, copyright, trademark, trade secret, trade name, contract, industrial design, and other property rights pertaining thereto, anywhere in the world.

All trademarks, copyright, logos, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned by PRECIOUS TIME or its suppliers. The CLIENT and any user may not use, copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or belonging to PRECIOUS TIME or the underlying software code whether in whole or in part without PRECIOUS TIME ‘ prior written permission. In the event that there is any misuse of any Intellectual Property owned by PRECIOUS TIME (including without limitation all trademarks, service marks, logos, commercial names, etc.) without PRECIOUS TIME’s consent or license; all bookings and sales will be stopped, and PRECIOUS TIME reserves its right to take any legal action pursuant the protection of its legitimate interest.


The CLIENT hereby commits to not copy, reproduce, modify, transmit, sell, lease, market nor disclose to third parties the contents (and/or any of its elements) provided/displayed by PRECIOUS TIME.

The CLIENT shall not be held liable for inaccuracies or errors in the accommodation contents or any of its elements.

The CLIENT acknowledges and agrees that the sole disclosure of or access to the information or data available in this website does not constitute an offer by PRECIOUS TIME for the sale, license or other transfer of such elements.


In the event of withdrawal of the tourist services purchased, the CLIENT shall have the right to be returned all amounts paid with deduction of the amounts, if any, which may have accrued in terms of cancellation charges.

This is not withstanding the aforementioned period may vary in each particular case and shall be indicated at the time of booking. At the time of confirmation of the reservation the cancellation charges which may ensue shall vary according to destination, dates and accommodation establishment.

If for exceptional reasons the cancellation is not made via the system, it must be sent in writing to PRECIOUS TIME detailing the destination and reservation number. PRECIOUS TIME shall send an acknowledgement of receipt and inform of all the charges, if any, which may be applicable. The CLIENT shall be responsible for obtaining the confirmation and/or acknowledgement of receipt of the cancellation of the reservation by PRECIOUS TIME. Any charges for cancellations made directly by the final consumer with the accommodation establishment which are charged by the supplier to PRECIOUS TIME shall be paid, in turn, by the CLIENT to PRECIOUS TIME.

Claims for reimbursement by a final consumer leaving the accommodation establishment before the reserved departure date (early check-out), must be addressed to PRECIOUS TIME within 20 days of the effective date of departure, together with written confirmation from the accommodation establishment of time and date of departure.

For no-shows or early check-outs, the accommodation establishment may charge the full amount of the original reservation, in which case reimbursement to the final consumer shall not apply.

Reservations made via the XML integration may be cancelled by request of either Party with no penalty whatsoever in the event of force majeure, such as, without restriction, war, revolution, acts of terrorism, closure of borders, epidemics, catastrophes which may affect the various destinations and, specifically, the location of the accommodation establishment at destination, as well as the country of origin of the final consumers.

Other services will have different booking / cancellation policies which the CLIENT will be informed of by the relevant destinations (for offline bookings) or when the CLIENT confirms their bookings (for online bookings).


Throughout the year, some accommodation establishments may change name or trade name, which shall not be construed as a change of hotel or modification of the reservation.

In some countries there is a local tax known as “stay tax” or tourist tax (eco-tax) which must be paid directly at the establishment or/and the airport.

The categories of the hotels have been provided by the establishments themselves and in accordance with specific regulations applicable in each country. A hotel in one country, therefore, may not be similar in terms of services and quality to a hotel in another, despite belonging to the same category.

PRECIOUS TIME provides the information supplied by the hotel regarding the existence of works of refurbishment or renovation of the establishment, as well as duration thereof. PRECIOUS TIME shall not accept claims for works about which it has not been informed or which extend beyond the planned date of conclusion thereof.


The information on this site is posted in good faith but PRECIOUS TIME cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this site. The information on the hotels and other services provided by PRECIOUS TIME is accurate as possible given that the data is provided by the service supplier; PRECIOUS TIME is not liable for any inaccuracies in the information if shown to be different from that provided by the service supplier. This website contains links to other websites. Except where they belong to PRECIOUS TIME , such other websites are not under the control of PRECIOUS TIME or maintained by PRECIOUS TIME and PRECIOUS TIME is not responsible for the content of such websites.

In no event shall PRECIOUS TIME be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, the use of this website or any information contained in it or the inability to access to, including loss of profit and the like.

Service suppliers on this site are independent businesses and are not agents or employees of PRECIOUS TIME or its subsidiaries or affiliates. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to the CLIENT or the final consumer. PRECIOUS TIME and its subsidiaries or affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid. PRECIOUS TIME and its subsidiaries or affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

To the maximum extent permitted by law, PRECIOUS TIME disclaims all implied warranties with regard to the information, services and materials contained on this website. All such information, services and materials are provided “as is” and “as available” without warranty of any kind.


Access to PRECIOUS TIME website may involve the use of cookies, although the website can run without the use of cookies. Cookies are small files of information stored on the browser on your computer’s hard drive so that the server can recognize certain information that only the server can read. Cookies last for a limited time. No cookies can permit any telephone, email or other identification details to be revealed. Cookies cannot extract any information from the user’s hard drive or steal personal information. The only way that a user’s private information can form part of a cookie file is if the user personally gives this information to the server.

Although cookies help PRECIOUS TIME to optimise your booking process, if you do not wish to receive cookies or wish to be informed of their presence, can configure their browser to that effect. Internet browsers have available settings that allow you to block or allow cookies from specific websites.

Some of our webpages and emails in HTML format can use web beacons and/or cookies for statistical purposes regarding the use of PRECIOUS TIME . A web beacon is an image placed in the message to inform PRECIOUS TIME of the message being displayed, with the sole purpose of calculating statistics of its use.


PRECIOUS TIME does not automatically subscribe users to our newsletter. In order to receive this, the CLIENT has the option to subscribe and be informed by email of news and hotel offers. If the CLIENT would like to unsubscribe from our newsletter at any time, CLIENT can advise PRECIOUS TIME on the unsubscribe option of our website.


Links on PRECIOUS TIME to third party websites may exist for information purposes only. Such sites are independent from PRECIOUS TIME , which is not responsible for and does not endorse the material contained therein.